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Shipping and Returns

  • Shipping & Delivery

    *These fees apply on all products unless otherwise stated in the individual product page.

    Most of our products are shipped within 5 working days.

    Discounts on shipping fees apply if you buy more products. For an accurate quote, add the products you want to buy, go to your cart and you will find the tool "Estimate shipping and tax".

    UK

      Method       Price      Shipping
    Second Class     £2.80*         2-3 working days
    First Class    £3.20*         Next working day

    Please not that most products are shipped within 5 working days. If your order is urgent, please get in touch with us at sales@sovainbooks.co.uk.

    Europe

      Method               Price               Expected arrival
    Standard              £3.20*         3-5 working days

    Please not that most products are shipped within 5 working days. If your order is urgent, please get in touch with us at sales@sovainbooks.co.uk.

    Rest of the World

      Method               Price               Expected arrival
    Standard              £10.15*         5-7 working days

    Please not that most products are shipped within 5 working days. If your order is urgent, please get in touch with us at sales@sovainbooks.co.uk.

    Pre-orders 

    Pre-ordered books and merchandising, will be shipped to UK addresses 4 days before publication with the economy service.
    For all other international addresses, they will be shipped on the date of publication.

  • Returns & Replacements

    We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with when you return it to us in a saleable condition within 14 days of the date shown on your dispatch note.

    - Returns and exchanges do not apply to printed books and e-books

    - The items must not be worn, altered or washed
    - Shipping and handling charges are not refundable

    How do I return an item?

    1. Re-pack the item in its original packaging with labels and tags still attached. Insert in the package also the receipt you received from us.
    2. Cover your address label with the So Vain Books address found on your delivery note.
    3. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
    4. Keep your certificate of postage safe as you will need this as your proof of return.

    Refunds and processing time

    if your package arrives at So Vain Books within the 30-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the informaiton from So Vain Books.

    For any other enquery, or if you are unsure on how to return your parcel, please contact us.

  • Ordering

    Add the products you want to purchase to the cart.

    To check out, if you already have an account with So Vain Books, you will just have to confirm your order.
    If you do not have an account with us yet, you will be asked to fill in some basic information about yourself and then you will be able to confirm the order.

  • Payment & Promotional Codes

    We accept all payments through Paypal.
    Once you place the order, you will be taken to a page where it will ask you either to sign in with your Paypal account, or simply pay using your credit/debit card.

    If you have a promotional code or coupon, insert it in your order when you are doing the check out.

  • Tracking Orders

    Insert your order ID in the "Track My Order" section at the bottom of the page.

  • Updating Account Information

    To update your account informaiton, sign in to your account and click on "My Account" on the top menu.